Our mission is to offer the highest level of service available, at a fair and reasonable price, in an effort to build mutually beneficial relationships with our customers.
Factory-trained and Certified Technicians
We are able to offer the highest level of service available, because our technicians are factory-trained and certified, CFC licensed, and environmentally responsible.
Professional and Trade Associations
In order to keep up to date in today's ever changing world we maintain associate membership in several trade and business organizations including; LCCI Chamber of Commerce, Professional Servicers Assoc., Certified Technical Trainers Assoc., United Servicers Assoc., AHAM-NARDA and UAAT Servicers Association to name a few.
Count on Appliance Service Company in Lancaster, Pennsylvania, for prompt, professional appliance repair and service. Our company takes pride in offering timely, reliable service – but don't take our word for it – our customers say it best . . .
"I would like to say I am very pleased with Appliance Service Company. They are fast in taking my call and very quick to arrive at my home every time to fix the appliances. I had my dryer and refrigerator fixed and both are working well. I would definitely use their service again and again."
– Jennifer Showalter, East Petersburg, PA
"I want to thank you for responding so quickly to my telephone call today. We needed service on our Samsung side-by-side refrigerator. I had to leave a message on your answering machine, which I really do not like to do, but considering my predicament I left the message. Your fast response to my call was a pleasant surprise and your same day professional and efficient repair of the defrost system saved me from a significant food loss. The tech came quickly and repaired my refrigerator. He was very clean, knowledgeable and polite while he was at my home. Rest assured if I have any future appliance problems, I will be calling you. In addition, I will recommend your appliance services to my family and friends."
– Sam T. Hinkle, Kirkwood, Pennsylvania
"Once again I am absolutely stunned with your company's honesty and integrity. In the past 10 years I have utilized your services for my refrigerator, water heater, dryer and washing machine. When I called this morning I was very upset because we just went shopping yesterday for a party were having this weekend and we spent LOTS of money on ground beef and chicken and now it is thawing in the freezer. I left Joe a key to get in because I had to go to work. He repaired a broken wire on the thermostat, and the total bill was only the cost of the service call. He also vacuumed the coils under the refrigerator to make it more efficient as well. This is why I ALWAYS call your company and tell my friends and family to call you guys.
– Barb Gochenaur, Lititz, PA
"My washer was leaking water from the bottom last night. I was looking for a small local company, and I found you guys. The technician was at my door within 3 or 4 hours as promised. He was very knowledgeable and quite pleasant. He had a new water pump right on his truck and I think he was done the repair in about 25 minutes. Everything was explained to me as he worked. I am putting you on my speed dial."
– Jay Sutliff, Lancaster, PA